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  1. Braincare Support Center
  2. Sonal FAQs

Sonal FAQs

  • What does a Sonal session feel like?
  • Does it hurt?
  • Can my kids use it?
  • What are the side effects of using Sonal?
  • What would happen if I used someone else’s login?
  • How do I ensure I’m using the correct credentials?
  • How long should I use Sonal?
  • Where should I use my Sonal?
  • How long is my protocol good for?
  • It's my first using Sonal, How do I get started?
  • What is a Braincare profile? Why do I need a Braincare profile to use the Sonal?
  • How to download Sonal mobile app?
  • Do I need to accept the terms of service (TOS) before using the mobile app?
  • Are all the treatments on the device the same person to person?
  • Why do I need to download the Sonal mobile app?
  • What should I do if I am having trouble connecting Sonal to the mobile app?
  • What steps should I take if I am unable to turn on the Sonal device?
  • What should I do if I am unable to login to Sonal mobile app?
  • How do I change username and/or password?
  • How to view the Sonal battery charge status?
  • What to do if Sonal stopped during a session?
  • Why do I need to pair the mobile app with the Sonal device every time I use it?
  • What kind of brain scan will I need to take? What is an EEG?
  • What do I need in order to use the Sonal device?
  • Sonal User Manual
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